RETURN AND EXCHANGE POLICY
NO REFUNDS - EXCHANGE/STORE CREDIT ONLY WITHIN 3 DAYS!
please mail back with a tracking number within 3 days.
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
1. Merchandise must be unworn and unwashed.
We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags.
Items must be in a condition suitable for resale.
2. Merchandise must have all tags, including any hangtags attached.
Any merchandise marked "Final Sale" cannot be returned.
**Non-returnable merchandise includes sale products, swimsuits, bodysuits, and accessories.
3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances, pet hair, free of stains, and smoke.
4. The customer is responsible for shipping fees to send the order back to “The Fashion Cellar”.
5. Shipping fees are non-refundable.
6. The Fashion Cellar diligently inspects all items before shipping, therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke and in the event that the item does not match the original condition, the buyer will not receive a store credit.
7. All sale items are final sale.
8. No exchanges on final sale items.
9. No returns/exchanges on international orders.
**Please include your original packing slip so we know who you are. If you've misplaced your packing slip no worries, you may enclose a note with your full name and/or order number and indicate if you'd like to exchange an item for a different size, color, item, or just receive merchandise credit. If an exchange is not indicated or the size you're requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via mail.